Why do Kimpton, Hilton, and More Use Coyle?
Coyle is delighted to be the preferred mystery shopping and quality industry benchmarking provider for the Portland area. Coyle has helped Portland’s leading hospitality companies elevate guest experiences and meet industry quality standards for many years.
Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Portland area who frequently travel and dine out. Coyle’s evaluators are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.
- Fully-tailored programs, customized to your brand needs
- Competitive Set Industry Benchmarking
- 360-degree evaluations that capture every nuance of the guest experience
- Unparalleled service and support, seven days a week
- Reliable online reporting and intuitive proprietary software
- Speedy program set-up and report turnaround
Contact us today and make Coyle your mystery shopping provider in Portland.
Portland Evaluator Spotlight
Here is a sampling of evaluators in Portland.
The City of Roses
Portland is known to be one of the most environmentally friendly cities in the world. Its abundance of locally grown and raised high-quality fruits, vegetables, meats, fish, and cheeses make its cuisine delightfully healthy and organic. And of course, Portland’s microbreweries make it one of the best beer cities in America, just as its endless amount of premier coffeehouses attract coffee aficionados from all over the country. All of these factors have allowed Portland to grow into a fully-qualified dining destination.
Chef Serge Selbe’s tableside dining service at the London Grill inside The Benson Hotel brings active dining to a whole new level, just as the tableside service at El Gaucho steakhouse gives guests a reason to celebrate even if it isn’t a special occasion. At Genoa, homemade pasta dishes are prepared with the freshest and finest local ingredients, allowing guests to appreciate uniquely uncomplicated and divine meals. The James Beard Foundation’s favorite onion rings are located at the top of the menu at the Ringside Steakhouse to be paired with its delectable steaks. The spectacular views of both the Portland landscape and the open-air kitchen make Three Degrees Waterfront Bar & Grill a highly desired dining spot. And at Beast, guests enjoy a fabulous prix-fixe French menu that is updated weekly.
The luxury hotels of Portland employ major sustainability efforts and offer unique services in lavish settings. At the Green-Seal Silver Certified Hotel Monaco Portland, the EarthCare program inspires hotels across the country to become more eco-friendly. The Heathman Hotel’s new green initiative ensures energy efficiency, utilizes local resources, and re-uses existing materials. The Nines Hotel was designed to be completely LEED Silver-certified, celebrating the character of Portland. Interestingly, all three hotels also support the local arts. Hotel Monaco Portland, for example, has a curator on call to provide guests with a private tour of their art collection, which features local artists of the Northwest.
Portland’s extraordinary restaurants set an example for outstanding service that is supported by its dedication to eco-friendly initiatives and extends to its incredible hotels. It’s no wonder—given how Portland’s hospitality sector continues to enhance its service levels and offerings—that it ranks so high among our top mystery shopping clients.
Are you from Portland and think you know mystery shopping? Become a mystery shopper in Portland, OR.
Coyle serves the following zip codes: