Coyle Hospitality Group’s programs help brands take proactive steps to address customer needs, build confidence and earn trust. Measure what matters during these uncertain times.

Explainer Video

Mystery Shopping – Coyle Hospitality Group

Who is Coyle Hospitality Group?

Founded in 1996, Coyle Hospitality Group is a market leader in designing and implementing programs for customer experience, quality benchmarking, brand compliance, and market research exclusively for the global hospitality industry, including hotels, restaurants, spas, cruises, and entertainment venues worldwide.

What Our Services Can Do For You

With Coyle, you get:

  • Customized measurement programs that fit you.
  • Immediate program deployment.
  • Competitive Set and Industry benchmarking data.
  • Secure/online deliverables.
  • Unparalleled support and client care.
  • Proprietary market research and analysis.

Serving Markets Worldwide

Coyle’s global network of professional evaluators is made up of seasoned travelers, discerning consumers and local experts. Our reach extends to all corners of the world, and we serve markets both large and small.


Evaluator Registration

Become a mystery shopping evaluator for free today!

Coyle clients in 70+ countries are always seeking evaluators.

Sign up is free, easy, and takes just 5 minutes.

What are you waiting for? Get started shopping today.

Contact Us Today!

A Coyle representative will be in touch with you shortly.

* These fields are required.

© 2020 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

Log in with your credentials

Forgot your details?