Why Do Fox, Kimpton and More Use Coyle?
We are proud to be the restaurant mystery shopping and quality assurance consulting company of choice for upscale restaurants in the Phoenix/Scottsdale area since 1996. We are the service and hospitality ‘local ingredient’.
Coyle works with over 600 professional mystery shoppers in the greater Phoenix area. With carefully screened local mystery shoppers at the ready, our clients benefit from objective and thoughtful feedback from consumers who are already very familiar with what the market offers. Evaluators are in top restaurants in Phoenix practically every night gathering a unique brand of market intelligence, and we put that to use for our clients. Reports are relevant, constructive and always useful.
- Fully-tailored programs, customized to your brand needs
- Competitive Set Industry Benchmarking
- 360-degree evaluations that capture every nuance of the guest experience
- Unparalleled service and support, seven days a week
- Reliable online reporting and intuitive proprietary software
- Speedy program set-up and report turnaround
Contact us today and add Coyle as one of your ‘local ingredients’ for success.
Phoenix Evaluator Spotlight
Here is a sampling of some evaluators in Phoenix & Scottsdale.
In the Valley
Here is what we love about the valley of the sun. Similar to Las Vegas, Scottsdale’s dining scene is shaped profoundly by the vast array of upscale and luxury resorts, attracting celebrity chefs like Laurent Tourondel (BLT Steak), Jean-Georges Vongerichten (J&G Steakhouse) and Michael Mina (Bourbon Steak). Unlike Vegas, however, the unique dining scene here has allowed new chefs, such as Beau MacMillan of Sanctuary at Camelback Mountain, to grow and thrive.
The heavy concentration of well-capitalized resorts, however, has only seemed to further motivate competitive innovators, like Sam Fox, who have experimented and developed spectacular multi-concept restaurants throughout the valley. These include local favorites like Modern Steak, True Food Kitchen and Olive and Ivy. Local culinary delights, such as the innovative Binkley’s and the tried-and-true Pizzeria Bianco, continue to be hot spots, reshaping the meaning of Southwestern cuisine.
Finally, every great dining city has diverse neighborhoods that offer something different. Phoenix is no different, with Old Town Scottsdale, downtown Phoenix, North Scottsdale, Cave Creek, Tempe, and Gilbert all offering a varied look at Southwestern cuisine. Stop in at Pinnacle Peak Patio or Greasewood Flats after a hike and you will certainly know where you are.
Excellent service is fundamental here as well. The world’s best hotels offer superior staff training and development, so the talent isn’t all in the kitchen. Phoenix restaurants consistently post service scores in the top 10% among our fine dining restaurant mystery shopping clients, proving once again that Phoenix has its place amongst the top restaurant cities.