Guest Service Measurement and Analysis
We provide unparalleled mystery shopping and quality assurance services exclusively to the global hospitality industry. Learn More
Founded in 1996, Coyle Hospitality Group is a market leader in providing mystery shopping, quality benchmarking, brand compliance, and market research services exclusively for the global hospitality industry, including hotels, restaurants, spas, cruises, and venues worldwide. Read More.
"Coyle's team of auditors truly understands our unique business model and has a solid grasp of the luxury traveler."
Todd Harris,
"Kimpton's partnership with Coyle Hospitality Group provides an unparalleled upside in this down economy."
John Inserra
"Coyle has provided valuable insight to the complexities of our dynamic guest demographic. They truly understand how to measure our brand."
Lisa Vogt
"We needed a database system and a team that would allow us the opportunity to customize. Coyle Group executed this beautifully and with ease."
Jill Cox
"Coyle Hospitality Group has been extremely beneficial to our organization. It is a pleasure to work with this team."
Jill Cox
"With Coyle, we began measuring 26 points of service. After one month, we increased our employee performance by 40%!"
Alicia AloeKevin Lieber on May 10, 2012
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the Read More
Kevin Lieber on May 8, 2012
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend Read More
Kevin Lieber on May 8, 2012
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the Read More
Kevin Lieber on May 7, 2012
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the Read More
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