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Experience + Trust + Relevance

We provide unparalleled mystery shopping and quality assurance services exclusively to the global hospitality industry. Learn More

"Coyle's team of auditors truly understands our unique business model and has a solid grasp of the luxury traveler."

Todd Harris,
Exclusive Resorts

"Kimpton's partnership with Coyle Hospitality Group provides an unparalleled upside in this down economy."

John Inserra
Kimpton Restaurants

"Coyle has provided valuable insight to the complexities of our dynamic guest demographic. They truly understand how to measure our brand."

Lisa Vogt
Royal Caribbean International

"We needed a database system and a team that would allow us the opportunity to customize. Coyle Group executed this beautifully and with ease."

Jill Cox
Hilton Grand Vacations

"Coyle Hospitality Group has been extremely beneficial to our organization. It is a pleasure to work with this team."

Jill Cox
Hilton Grand Vacations

"With Coyle, we began measuring 26 points of service. After one month, we increased our employee performance by 40%!"

Alicia Aloe
Table Maestro

Recent News & Research

Coyle’s Top 10 Takeaways from the 2012 NRA Show!

Kevin Lieber on May 10, 2012

Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the Read More

Coyle Hits the NRA Show: Day 3 Highlights

Kevin Lieber on May 8, 2012

Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend Read More

Coyle Hits the NRA Show: Day 2 Highlights

Kevin Lieber on May 8, 2012

Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the Read More

Coyle Hits the NRA Show: Day 1 Highlights

Kevin Lieber on May 7, 2012

Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the Read More

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The most carefully screened mystery shopper database in the industry.