Coyle Research Team on February 3, 2012
Although the continued expansion of websites such as Facebook, LinkedIn, YouTube, and Twitter makes headlines every day as the ‘new thing’, hoteliers have known for years that social media is Read More
Louise Ng on January 23, 2012
In the wake of the Costa Concordia disaster, many travelers are most likely asking themselves, “How safe are cruise ships really?” and maybe “What would have happened if that occurred Read More
Louise Ng on January 17, 2012
If you are an owner, operator or investor in hotels you have likely had decisions to make about spas: whether to include one, how large it should be, how many Read More
Tess Rex on January 4, 2012
Coyle Hospitality Group—a market leader providing mystery shopping, quality assurance, and market research services exclusively to hospitality companies worldwide—explains how your standards can be customized to reflect your best brand Read More