Why do Kimpton, the Starr Restaurant Organization, and More Use Coyle?
Coyle is delighted to be the preferred mystery shopping and quality benchmarking provider for the Philadelphia area. Coyle has helped Philadelphia’s leading hospitality companies elevate guest experiences and meet industry quality standards for many years.
Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Philadelphia area who frequently travel and dine out. Coyle’s evaluators are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.
- Fully tailored programs, customized to your brand needs
- Competitive Set Industry Benchmarking
- 360-degree evaluations that capture every nuance of the guest experience
- Unparalleled service and support, seven days a week
- Reliable online reporting and intuitive proprietary software
- Speedy program set-up and report turnaround
Contact us today and make Coyle your mystery shopping provider in Philadelphia.
Here is a sampling of some evaluators in Philadelphia.
Ah, Sweet Liberty
Once the social and geographical center of the original 13 colonies, Philadelphia remains one of the most iconic and celebrated cities in the country. While Philadelphia’s depth of American history might be the largest reason people come to Philly, we argue that its restaurants and hotels are the reason they stay.
Philadelphia is certainly known for its mouth-watering cheese-steaks and soft pretzels, but the city also has a lot to offer in the fine-dining market thanks to its prolific chefs and restaurateurs. As a home to multiple ethnicities, the cuisine is defined by a variety of flavors, influences, and ingredients. Chef Georges Perrier utilizes innovative culinary techniques at his French restaurant, Le Bec-Fin, just as Chef Jon Cichon does at La Croix. The Starr Restaurant Organization, operates famous restaurants including Alma de Cuba, Buddakan, Butcher & Singer, and Morimoto (self-named by award-winning Chef Masaharu Morimoto). Included in the Garces Restaurant Group are several upscale restaurant concepts, such as Amada, which offers authentic Spanish tapas, Chifa, presenting a fusion of Latin and Asian cuisine, and Distrito, an authentic Mexican joint.
As one of America’s oldest cities, Philadelphia attracts almost one million visitors each year who come to visit its historical landmarks. Fittingly, Philly is host to some exquisite luxury hotels, including the Sofitel Philadelphia, the Hotel Palomar Philadelphia, and The Rittenhouse Hotel. Of course, these types of hotels offer outstanding restaurants on-site as well, such as Fountain Restaurant at the Four Seasons Philadelphia.
Philadelphia’s extraordinary restaurants set an example for outstanding service that is supported by its rich history and extends to its incredible hotels. It’s no wonder—given how Philadelphia’s hospitality sector continues to enhance its service levels and offerings—that it is home to so many of our top mystery shopping clients.