Toronto: Dining & Lodging in the City that Works

Why do Hilton, Starwood, and More Use Coyle?

Coyle is delighted to be the preferred mystery shopping and quality benchmarking provider for the Toronto area. Coyle has helped Toronto’s hospitality companies elevate guest experiences and meet industry quality standards for many years.

Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Toronto area who frequently travel and dine out.  Coyle’s evaluators are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.

Additional benefits:

  • Fully tailored programs, customized to your brand needs
  • Competitive Set Industry Benchmarking
  • 360-degree evaluations that capture every nuance of the guest experience
  • Unparalleled service and support, seven days a week
  • Reliable online reporting and intuitive proprietary software
  • Speedy program set-up and report turnaround

Contact us today and make Coyle your mystery shopping provider in Toronto.

The Queen City

As the largest city in Canada—and also one of the most multicultural—it is no wonder that Toronto is so popular for its dining culture. Offering a wide array of cuisines, diners can find a perfect meal no matter where they look—whether it be in one of the city’s six Chinatowns or in Little Italy or Little India. Also popular for its theater, performing arts, shopping, and museums, Toronto is home to many world-class luxury hotels.

Enter the private elevator at The Fifth Grill, take it to the top floor, and escape to a glamorous hideaway on the rooftop of an old warehouse where you can munch on shellfish and sip Champagne. Or, try the Scaramouche pasta bar. Renowned for over 30 years due to its exemplary dining experience and its highly accredited chef, this restaurant encompasses the best of contemporary cuisine. North 44, named after the city’s latitude, combines a sophisticated, relaxed atmosphere with a myriad of gourmet dishes. Chiado tapas and wine bar balances world charm with timeless elegance while offering unparalleled personal attention. Toronto is also home to some spectacular Italian fine-dining restaurants, such as Biagio—which allows guests to host dinner parties in its wine cellar—and Oro—which boast traditional Italian meals in a convivial setting. Further, Chinese cuisine is one of the city’s best-kept secrets. Lai Wah Heen creates incredible contemporary Chinese dishes for guests who can dine amongst solarium-style glass walls.

Sharpen your golf skills on the rooftop putting green at the Hotel Le Germain, a boutique hotel in the center of the Entertainment district. Or, reserve one of the most luxurious guestrooms in all of Toronto at the Four Seasons Toronto. Book a rejuvenating spa treatment at the SoHo Metropolitan Hotel—or, the SoHo Met, as it is more affectionately known. At the Fairmont Royal York—the landmark hotel of the city—relish in the rich history of Toronto. Inside The Hazleton Hotel, you can marvel at its stunning art collection or view a film in its private screening room. No matter which of Toronto’s five-star hotels you choose to stay in, you will be rewarded with a level of service and personalized dedication never before experienced.

Toronto’s extraordinary restaurants set an example for outstanding service that is supported by its richly inspiring traditions. It’s no wonder—given how Toronto’s hospitality sector continues to enhance its service levels and offerings—that it is home to so many of our top mystery shopping clients.

© 2021 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

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