Client: Casual restaurant chain with 200+ locations nationwide. Challenge: Client had tried mystery shopping in the past but the programs...
Archive for category: Restaurant & Bar Case Studies
Jim Coyle, , Case Studies, Marketing Research Case Studies, Restaurant & Bar Case Studies, 0
Client: Successful New York City multi-unit restauranteur Challenge: Client was looking to expand a particular concept nationwide. However, reviews on social...
Coyle provides us with valuable insight into the fan experience. Through their thorough quality assurance standards and vetting process, we have received valuable information regarding the service we deliver that otherwise would be unattainable.Jesse Rathner Cleveland Indians
Year after year, Coyle’s team has proven themselves as smart, dedicated partners who deliver actionable insights into our most important audiences which in turn help drive the success of Tauck’s business.Chris Greco Tauck World Discovery, River and Small Ship Cruising
The evaluators are accurate and really thorough. They also provide consumer insights that are detailed, objective and constructive. We learn something new and useful each time, which is crucial for long-term guest satisfaction and loyalty.Peter Karpinski Sage Restaurant Group