Blog

Hotel Company Leverages Technology for Improved Quality Assurance at Lower Cost

Client: A leading global hospitality company with a portfolio of more than a dozen premier brands and more than 750 properties in more than 55 countries across six continents. Challenge: Design a cost-effective program to audit full-service hotels located in more than 50 countries. Results: The overall cost to administer the...

Continue reading

Chain Restaurant Brand – Mystery Shopping Was Not the Answer

Client: Casual restaurant chain with 200+ locations nationwide. Challenge: Client had tried mystery shopping in the past but the programs didn’t have the impact management had hoped they would. Results: Coyle Hospitality was able to develop an innovative solution for 200+ restaurant locations in a matter of weeks. The results were immediate...

Continue reading

© 2019 Coyle Hospitality Group. Reproduction of any material without written authorization is strictly prohibited.

Log in with your credentials

Forgot your details?