Measure the guest experience with Coyle’s Hotel and Resort Consultants…
Coyle’s hotel mystery shopping programs are designed to objectively measure crucial aspects of the hotel guest experience that affect guest satisfaction and loyalty.
If you are a large resort, small bed and breakfast, independent concept, chain hotel or somewhere in between; Coyle’s hotel consultants can help you ensure accountability, set relevant benchmarks, and provide meaningful action plans to your team. Coyle also provides system-wide brand compliance checks and software to upgrade internal hotel inspection programs.
Call us today for a free consultation
212.629.2083 ext. 106
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By Partnering with Coyle, you can expect:
- Fully customizable measurement programs that fit your needs and grow with you
- Dedicated hotel consultants committed to your business
- Professional, demographically-matched hotel mystery shoppers
- Relevant market intelligence and competitive set comparisons
- Compatibility with your existing CRM programs
- Worldwide coverage
- No start-up costs
In Good Company
- Mandarin Oriental Hotel Group
- Kimpton Hotel Group
- Morgans Hotel Group
- Viceroy Hotel Group
- Starwood Hotels and Resorts
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