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Fast Casual Restaurant Mystery Shopping Programs

Fast Casual is the fastest growing segment of the restaurant industry. Trust Coyle to mystery shop your innovative concepts and provide actionable feedback to drive your multi-unit restaurant operations.

How Our Fast Casual Secret Shopper Program Works…

We get that you see the restaurant world a bit different;  you are an innovator who is part of the fastest growing segment of the restaurant industry.   Coyle provides fast casual multi-unit operators with the world’s most carefully screened professional restaurant evaluators, who visit your restaurants, blending in perfectly.

The independent restaurant mystery shoppers measure performance based on your criteria and provide a detailed, relevant feedback of the experience. Of course our programs measure cleanliness, condition and quality, but perhaps more importantly, Coyle programs tell you what is and isn’t resonating with customers — plain and simple.

The feedback you receive from Coyle is complete, detailed, objective and fully fact-checked.

…The carefully screened independent mystery shoppers will be there when you cannot.

Learn More about Our Fast Casual Mystery Shopping Programs?

Call us today for a free consultation 212.629.2083 ext. 106
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    • We have been working with Coyle since 2019 to mystery shop selected areas across the Baha Mar resort, and they have been working with us as a partner getting the standards to the level we want to work with. The experienced and professional mystery shoppers provide us with great actionable feedback that our teams find extremely useful. We look forward to our continued partnership with Coyle as we continue to work together and gain consistency within our services.

      Jaideep Abraham Director of Project Management, Baha Mar Nassau

    • As a cannabis retailer, our #1 goal is to be the industry leader in offering a Five-Star Experience. We searched for potential partners that could align with our vision to execute specific standards and complexities in our business. Coyle was a clear match! Coyle provides our company with the ability to identify opportunities in our consumer’s in-store shopping experience. Their responsive team helped us tailor our in-store service to ensure our teams hit every marker in our Five-Star Experience standard. They’ve been such a great partner to work with!

      Mindi Basha Vice President, Hospitality, MedMen

    • Coyle provides us with valuable insight into the fan experience. Through their thorough quality assurance standards and vetting process, we have received valuable information regarding the service we deliver that otherwise would be unattainable.

      Jesse Rathner Cleveland Indians
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