Tampa: A World Class City Using Coyle to Provide World Class Service

We know that 15 million people a year cannot be wrong. Tampa is tailor-made for vacationers.

If you’re expecting plenty of sunshine, gorgeous beaches, and lots of fun, you’ve come to the right place. Surrounded by the calm bay waters, the Tampa Bay peninsula in west central Florida is connected to Clearwater and St. Petersburg, where miles of Gulf of Mexico beaches await discovery. Could there be anywhere better to catch a sunset?

Tourism is big business in Tampa, where hotels, restaurants, attractions, and cruise lines are well-practiced in greeting about 15 million tourists annually. Nearly two-thirds of Tampa’s visitors indicate their purpose of trip is vacation, and they are clearly having a great time since most of them have been before and plan to retun in the near future. That’s saying a lot! Tampa International Airport is consistently ranked tops by reader surveys from sources such as Condé Nast and Zagat. TPA, best-liked in the USA, is located only six miles west of downtown, so getting in and out is easy as can be. Not that you’d really want to leave.

Coyle is the preferred partner for Tampa companies  to stay ahead of the competition. Coyle helps top service providers with their guest satisfaction, quality assurance and mystery shopping programs.

Additional Benefits

• Expert independent mystery shoppers are carefully screened and selected
• Use our benchmarking insights to beat your comp set handily
• Get thorough evaluations provided by expert evaluators
• We provide support seven days a week
• Proprietary software is designed to suit your property
• Benefit from swift turnaround and timely feedback

Tampa is a Vacation Hotspot

Let’s take a look at the numbers which tell the story of successful Tampa tourism. Did you know that the average number of previous visits among Tampa tourists is 4.5 and that 70% of Tampa’s 2012 visitors indicated that they plan to return within 12 months? A remarkable 93% rated their stay as very good to excellent. Three-quarters fly in from top US feeder markets: New York, Chicago, Washington DC, Philadelphia and Boston with three-quarters indicating that vacation is their main purpose of trip. About 10% of those will enjoy Tampa on a pre- or post-cruise stay.

There’s no need to remind anybody that it’s only a one-hour drive from Tampa to Lake Buena Vista, providing the perfect opportunity for a holiday that combines Magic Kingdom area adventures with the best of the beaches.

Busch Gardens is a big draw, as well as the Tampa Buccaneers. Wonderful sounding places such as Treasure Island Beach, Pass-a-Grille Beach and Honeymoon Island Beach evoke just the kind of atmosphere that both families and couples are looking for in the Sunshine State. A range of hotels cater to pet- friendly, kid friendly, budget-minded, action packed, party mode, outdoorsy or luxurious stays from lots of the best known brands. When it comes to dining, Tampa folks will spoil visitors with cuisines of the world or delicious hamburgers and fries to suit the kids. Either way, nothing beats a bite at poolside or dinner al fresco on a patio with the moon reflecting on the water.

The figures presented in an independent annual report for Visit Tampa spotlight a strong and growing leisure destination where hotels, restaurants, attractions and cruise companies are doding a great job in hospitality.

To improve upon that kind of favorable rating, an establishment needs to have a mystery shopper professional who is highly experienced and knows Tampa/Clearwater/St. Petersburg inside out. Coyle Hospitality only refers professional evaluators who meet those criteria.

We work with Starwood Hotels and Resorts, Embassy Suites, Marriott International, Mandarin Oriental, Trump Hotel Collection, Carnival Cruise Lines, Royal Caribbean International and Princess Cruises, among many other industry leaders as well as independent hotels and restaurants. Let us know how we can help your establishment capture and keep your fair market share – and more – year in and year out. Because, the good news is that we can clearly see how Tampa visitors are repeat visitors, and what could be better than that?

 

Coyle serves the following zip codes: