This week, the International Esthetics, Cosmetics & Spa Conference (IECSC) comes to New York, with a stellar lineup of speakers addressing timely topics in the spa industry. Coyle Hospitality Group will present a seminar on March 8th on what today’s spa consumer wants. With extensive spa, hotel and sales and management experience, Coyle Hospitality Group will share spa research, review the ever-changing spa market and help spa owners and managers stay ahead of the game. Do you know your spa clientele? What makes a loyal guest? What retains them? How can you get them to tell all their friends how great your spa is? Check out our seminar from 10:45-12:00 on March 8th at the Javits Center, or check back here to see our recaps and video highlights from IECSC.