Prague: Hospitality in the City of A Hundred Spires

Why do Hilton, Mandarin Oriental, and More Use Coyle?

Coyle is delighted to be the preferred mystery shopping and quality benchmarking provider for the Prague area. Coyle has helped Prague’s hospitality companies elevate guest experiences and meet industry quality standards for many years.

Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Prague area who frequently travel and dine out.  Coyle’s evaluators are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.

Additional benefits:

  • Fully tailored programs, customized to your brand needs
  • Competitive Set Industry Benchmarking
  • 360-degree evaluations that capture every nuance of the guest experience
  • Unparalleled service and support, seven days a week
  • Reliable online reporting and intuitive proprietary software
  • Speedy program set-up and report turnaround

Contact us today and make Coyle your mystery shopping provider in Prague.

Coyle Evaluator Spotlight

The standards for Coyle Hospitality Group’s network of professional evaluators are higher than any other company in the world. Out of the 40,000 inquiries Coyle receives from potential evaluators each year, only 2% get hand selected to join Coyle’s network. Coyle-referred evaluators are seasoned travelers who eat out regularly. They are highly educated, equipped with excellent writing skills, and they demonstrate a strong attention to detail. With over 6,000 professional evaluators in our robust network, we are able to match “real guests” to your brand. Further, Coyle’s network of evaluators is truly global: we pride ourselves on a reach that extends to all corners of the world—on referring evaluators who have their fingers on the ‘pulses’ of their communities. It is this understanding of local cultures coupled with a dedication to impassioned hospitality service that differentiates our global evaluator network from any other. Through our strength and diversity, a few things are held in common: a commitment to your brand, a sensitivity to local knowledge, and a diligent approach. This is what allows Coyle-referred evaluators to capture every nuance of the guest experience and provide unparalleled feedback for our clients.

Beautiful Pra-Ha

Prague is home to some of the world’s most unique cuisine. Pork or game-centered entrees, goulash, and dumplings are ubiquitous around the city—which is, by the way, a place so enchanting that upon arrival, you feel as though you have entered a Disney movie. Grab a Pilsner-Urquell and take a walk—you’ll find some of the most fabulous restaurants and hotels on earth.

La Degustation offs a seven-course tasting menu—and no, you cannot order a la carte; but yes, it is worth it. Order delicacies—like hot plums stuffed with sweet ice cream inside a crepe—at Cerny Kohout. Situated on a charming rural farm outside of the city, guests eat traditional dishes amongst a tranquil country setting here. Kampa Park has a twinge of celebrity to it; the glitzy décor is perfectly balanced by the world-class fish and meat delicacies prepared there. If you are in the mood for some international cuisine, try the homemade breads and pastas at Artisan, and pair them with boutique wine. Listen to tunes from the virtuoso piano at U Modré Růže while enjoying traditional French dishes, uncorrupted by the Nouvelle Cuisine. Or visit U Orloje to dine with views of the Astronomical Clock and the Old City Square.

People travel far and wide to discover the magic of Prague, so it makes sense that the city has so many wonderful luxury hotels. Book a relaxing spa appointment at Buddha Bar Hotel where you can enjoy contemporary Asian design with a French colonial influence. Stay at the castle that is Hotel Genereal and live like the Emperor did in 1890. Or, enjoy culinary delights at Hotel Le Palais, just five minutes from Old Town. For a historical stay, choose Mandarin Oriental Prague. Built on a 14th-century monastery and renovated to look like a palace, hoteliers across the world marvel at its beauty.

Prague’s extraordinary restaurants set an example for outstanding service that is supported by its richly inspiring traditions. It’s no wonder—given how Prague’s hospitality sector continues to enhance its service levels and offerings—that it is home to so many of our top mystery shopping clients.

© 2018 Coyle Hospitality Group 2016. Reproduction of any material without written authorization is strictly prohibited.

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