Starwood, Four Seasons and Marriott are clients of Coyle Hospitality to benefit from the mystery shopper service.
Formerly known as Canton, Guangzhou has long been a trading port and center of South China as well as currently being China’s third-largest city. On the Pearl River, it’s about 75 miles north by northwest from Hong Kong, connected by bus, high speed train and ferry.
- Mandarin and Cantonese speakers conduct mystery shopping service
- Re-position your hotel against the competitive set
- Insights into the guest experience at your property
- Support is available seven days a week
- The tailor-made software is simple, efficient, flexible to your property needs
- Prompt reporting is thorough and timely
Doing Business in Guangzhou From a Western Hotel
As many Cantonese were among the waves of immigrants populating the Chinatowns of the USA and Canada, it is the both the local dialect as well as the regional Cantonese food that many Americans have some to know as Chinese. To select the best restaurants of the thousands in this city, one would need to begin with a separate list for restaurants serving western cuisine, beginning with those in the top international hotels. However, it would be a shame to overlook the local dining spots.
In such a large, sprawling Chinese city, it’s not a surprise to find many Western hotel brands represented. These include Four Seasons, Ritz-Carlton, Hilton, Westin, Sheraton, Mandarin Oriental, Grand Hyatt, Marriott, with several of them having more than one location in Guangzhou.
April and October are the months of the massive biannual trade fair, used by many businesses as their entrée into the Chinese business community. The rest of the year, westerners are drawn into the two main aspects of life in Guangzhou: doing business and eating, certainly both at once is common.
Away from the hustle and bustle, Shamian Island is manmade, floating on a sandbar off the wharf. In this small, leafy enclave, western-style architecture speaks to the late 19th century when the island was the divided domain of British and French. A stroll among the mansions, cathedral, consulates, on to the bars and cafés lined up overlooking the Pearl River is a recommended afternoon excursion, although it can be crowded with tourists.
The US Consulate is among the historic villas on Shamian Island, next door to the White Swan Hotel, a favorite of the expat community and their visitors. It may sound like a quaint throwback to colonial days, but it is a 34-story modern built atrium hotel, member of Leading Hotel of the World, serving Western food.