Archive for category: Blog

Radisson Orlando Lake Buena Vista was recently rated the #1 Orlando Hotel on Tripadvisor.com. Here, they reveal the secrets to great customer service.

While room rates are a major focus for trip planners, recent studies by Harvard Business publishing present something more fascinating: guest satisfaction is a large contributor to guests’ decision to book a hotel or not, regardless of the room rate.  Guests are likely to return to their favorite hotel...

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About Us

For Businesses Whose Life Blood is Customer Service… Coyle actually can be everywhere at once. Whether it be New York, Hong Kong, Paris, Tahiti, Bhutan or even Antartica (yes, we have done work in Antartica), our panel is poised and ready to bring business intelligence to you. Fast Facts...

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Global Spa Summit

Global Spa Summit

Resources 2007 Global Spa Economy Report Published: May 2008 Click here to Download Commissioned by the Global Spa Summit, this 64-page Global Spa Economy Report is the product of an extensive study conducted by an independent research company, SRI International (formerly the Stanford Research Institute). The Global Spa Economy...

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