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How Employee Training Tools directly Impact Guest Repeat Bookings

Training tools have evolved to link staff members as vital organizational components and thereby provide personalized service and understanding of excellence.  This Hospitality Technology article discusses the importance of these tools in achieving guest satisfaction and encouraging repeat business.  According to the author, several modules are needed towards this...

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Q&A with the author of “Supercorp: How Vanguard Companies Create Innovation, Profits, Growth and Social Good,”

A thought provoking interview with author of Supercorp: How Vanguard Companies Create Innovation, Profits, Growth and Social Good.  This Harvard Business School Q&A dives into the emerging concept/business model of the purpose-driven company, which are vanguard companies who care as much about creating value for society as they do...

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