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Restaurant Mystery Shopping

Evaluators dine as typical restaurant guests and compile a detailed and actionable report called ResQore. ResQore is built for the multi-unit and independent restaurant operator who needs to spot actionable data quickly, with the supporting detail only a few clicks away.

ResQore helps you get so much more out of your restaurant mystery shopping/secret shopper program.

Power
ResQore restaurant mystery shopping reports are organized in a customizable and robust SQL Server environment. Your restaurant mystery shopping report becomes a device that promotes accountability and progress. Key Features are:

  • On the fly printing and reporting from any PC with an internet connection
  • Customized set-up: Your standards, your culture
  • Robust Reporting: Graph and chart performance from any perspective
  • Query Tools: Got questions? ResQore has answers
  • Trending: See how you are doing, and how you have been doing
  • Sort, find, and send any portion of any report in three clicks.
  • No hosting fees
Purpose
Put your team in control of the customer perspective by harnessing your intuition and driving results with ResQore technology. Bring CHG on your team today, and gain a partner with one goal: to gain a competitive advantage for you.

See ResQore


ResQore reports are uploaded to your own password-protected microsite on our dedicated server. Access for your team is 24/7, and we never charge hosting or user fees.

restaurant secret shopping mystery shoppers

Benefits you can expect from ResQore:

  • Experienced restaurant secret shoppers to evaluate current performance
  • Customized restaurant standards; no set-up fees
  • Web-based publishing and “one-off” reporting
  • Action plan built into each report
  • Robust reporting; Restaurant Performance (unit and company) is charted by:
    o Department (for accountability)
    o Competitive Sets for increased accountability and mgt. incentive
    o Customer prism
    o Revenue Generation
  • Superior fact-checking and editing

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Have questions? Contact Jim Coyle at 212.629.2083


You will benefit from having a mystery shopping company whose only focus is on the hospitality industry. You will find that we will listen and understand your needs and objectives. Moreover, you will get the kind of service from us that you demand from your team. Try us today.


For More Information:
  • Spa Consultant & Mystery Shopping for Spa Services
  • Hotel Mystery Shopping Services
  • Training
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