Guest Service Measurement and Analysis
Coyle Research Team on October 14, 2011
Stephanie Perrone Goldstein, Coyle’s VP of Sales & Marketing, recently spoke to Spa Mantra about Coyle’s 2011 Global Spa Report and how it led to the “5 Quick Ways to Read More
Coyle Research Team on September 2, 2011
Posted: June 28, 2011 by Skin Inc.
In the 2011 Global Spa Report, published by Coyle Hospitality Group, Coyle surveyed consumers as to why they visit spas, what spa Read More
Press on January 31, 2011
BW Confidential, January 13-26, 2011
US-based Coyle Hospitality Group sales & marketing vice president Stephanie Perrone Goldstein speaks to BW Confidential, an international business-to-business publication for beauty and wellness executives
How can Read More
Press on December 7, 2010
This piece appeared in Forbes on msnbc.com
By Sophia Banay with additional reporting by Alexandra Elliot
If you can define Ayurvedic, know what’s involved in a triple-oxygen treatment or have ever tried Read More
Press on October 22, 2010
October 19, 2010: post by Skin Inc
Today’s economy has 89% of spa-goers seeking treatments for relaxation and stress management. Spa consumers are spending less on luxury and more on necessity, Read More
Press on July 7, 2010
February 23, 2010 by Peggy Wynne
I can’t tell you how many times I’ve heard someone in a class or seminar say, “You know, we don’t really have that many issues Read More
Press on May 7, 2010
WHAT YOU CAN EXPECT
When considering if a particular work environment is going to suit your personality and career goals, knowing what some of the expectations are Read More
Press on April 20, 2010
April 20th, 2010 by Nancy Griffin
I’ve been thinking about the issue of service and hospitality after reading the latest Coyle Hospitality Research that shows nearly 2 out of every Read More
Press on February 24, 2010
In this issue, we analyse new research from the Coyle Hospitality Group and WTS International (see p61), which looks at consumer buying patterns, habits, preferences and best experiences.
The sample of Read More
Press on February 23, 2010
With the spa sector subject to increased pressure as consumers review expenditure on life’s luxuries, the expansion of spa retail opens up extra revenue streams to augment the Read More
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