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NRA_2015We can’t wait to see you at this year’s biggest restaurant event–the NRA Show, May 16-19, 2015. We will be there in full force this year at Booth# 8437 in the Lakeside Center. Stay tuned for details right here as we release them.

On May 16th, at the National Restaurant Association Show held in Chicago, Jim Coyle lead a panel of restaurant operators in discussing “How Technology is Changing the Restaurant Customer Experience” Panelists included: Mark Braver, COO for Heisler Hospitality Penelope Crocker, Director, Restaurant Marketing Strategy for Kimpton Hotels and Restaurants Scott… Read More

From gleaming state-of-the-art gyms to tiny spaces that are little more than a re-purposed guest room, a hotel fitness center presses plenty of hot buttons around guest expectations. And when the facilities don’t fit the wide-angle photos, the glossy collateral and the hype, the guest let down trumps the guest… Read More

In 2013, the New York Hilton rattled the industry by taking the decision to discontinue room service to 2,000 guest rooms and replace it with with a cafeteria-style, grab-and-go restaurant. In contrast, the Loews Regency New York re-opened its renovated dining room and announced that its latest San Francisco acquisition will re-create the Park Avenue ‘power breakfast.’

In advance of the NRA Show in Chicago on May 16-19, 2015, Coyle conducted the following survey about mobile payments in restaurants. We will have an industry leading panel of restaurant executives on hand at Coyle’s Education Session: ”How Technology is Changing the Restaurant Customer Experience” taking place on Saturday, May… Read More

NRA_2015We can’t wait to see you at this year’s biggest restaurant event–the NRA Show, May 16-19, 2015. We will be there in full force this year at Booth# 8437 in the Lakeside Center. Stay tuned for details right here as we release them.

Hotel weddings in Florida properties have always been big business. And now, they’re bigger business. A January 6, 2015 ruling made the Sunshine State 36th in the nation to rule in favor of same-sex marriages, sweeping away a ban like footprints in the sand. Talk about pent-up demand…within days of… Read More

In five years or less, China will overtake the U.K. as the number one source of overseas visitors to the USA at nearly 5 million annually, according to a forecast by the U.S. Department of Commerce. Are we ready? Travel industry consultant Bob Gilbert recently pointed out that we’ve ‘been… Read More

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