On October 14, 2014, at Cornell University’s School of Hotel Administration’s 3rd Cornell Hospitality Research Summit, Coyle Hospitality Group unveiled its long awaited study revealing the top 20 drivers of restaurant loyalty. In its presentation entitled, Empirical Models in Experience Measurement: Touch Points that Drive Restaurant Guest Loyalty, Coyle described… Read More
In October 2014, two tourism industry summits brought industry experts and leaders together at conferences on opposite coasts to focus on the intersection of technology and travel. Several hundred destination, attraction, airline, hotel, tour and activity marketers focused on the state of play in 2014 and on trends for 2015… Read More
—UPDATE—10/20/2014 Our friends at Biltmore cordially invite you to be a part of the Family Business Symposium that will take place February 22-24, 2015. Now in its fifth generation of family ownership, Biltmore enjoys an incredible legacy as an enduring, high-performance organization. Biltmore’s lessons learned could help your business, from… Read More
What’s got a double hyphen in its name to represent Peacock Alley, Cole Porter’s own Steinway piano, a famous salad named after it and a price tag of $1.4 million per room with a “SOLD” sign on it. The Waldorf=Astoria.
Remember way back in 2011 when Mark Zuckerberg was named the world’s youngest billionaire, back before the IPO when it was rather fun to create and promote a business page on Facebook? Remember when businesses would run promotions and photo contests, gain fans, get likes and a bit of business along the way?
Has anyone been watching “Mad Men” on TV? As mother always said, fashion goes in cycles. From the boardroom to the golf links, there was a mid-20th Century culture of mixing business and pleasure, and it’s really never left us. Okay, there were hiccups along the way. From the moment… Read More
LONDON – 05:14 GMT, 18 Sept. 2014. BBC Breaking News predicts the ‘NO’ vote wins in the Scotland bid for independence from the United Kingdom.Pack away the tartan kilt, pull the trousers back on. The political union that’s lasted 307 years stands and tourism booms.
Ever since Gold Rush days, when San Francisco claims to have invented the Martini (disputed by the small city of Martinez, 35 miles to the northeast), one thing is for certain: the City by the Bay is heavily infused by a creative cocktail scene.