One Night In Your Hotel
7/12/10–While most of Coyle’s hotel clients use two-night stays for their hotel evaluations, other properties request stays that are longer or shorter. For those hotels where the typical guest is the business traveler who checks in one night and checks out the next morning, a one-night evaluation may make sense to uncover valuable insights about the typical guest experience. After all, a lot can be inspected in one night: the arrival process, overall cleanliness, housekeeping and engineering requests, front desk interactions, room service, the restaurant, departure, and more. The flexibility of Coyle’s database and evaluator base makes just about anything possible.












