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Sales/Marketing Mystery Shopping & Consulting

Clients can evaluate the sales process from start to finish: from the inquiry through the site visit; no limitations and real meeting planners.

Exceed your goals…

With competition high and price of the utmost importance to prospective clients, the sales and telesales training process has become increasingly important.  Your telesales, catering and reservations teams hold the key to your ever important top line and can very quickly solidify or lose a lead or prospect.

Coyle provides a unique quality assurance, sales, and telesales training platform that helps measure the sales, telesales, catering sales and reservations process for hotels, spas and restaurants.  Whether you want a phone-call only evaluation; telesales training; a full sales process evaluation including RFP, email correspondence, phone correspondence and site-visit; or something in between, Coyle has a program for you.

Coyle Clients Consistently Get:

  • Fully customized measurement programs to suit their needs
  • Experienced and demographically-matched evaluators
  • Dedicated industry professionals committed to their business
  • Relevant, updated scenarios
  • Competitive set benchmarking
  • Dynamic reporting and trend analysis
  • Audio recording available
  • No start-up costs
  • Worldwide coverage