Why do Starwood, Hilton, and More Use Coyle?
Coyle is delighted to be the preferred mystery shopping and quality industry benchmarking provider for the greater Houston area. Coyle has helped Houston’s leading hospitality companies enhance guest experiences and meet industry quality standards for many years.
Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Houston area who frequently travel and dine out. Coyle’s evaluators are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.
- Fully tailored programs, customized to your brand needs
- Competitive Set Industry Benchmarking
- 360-degree evaluations that capture every nuance of the guest experience
- Unparalleled service and support, seven days a week
- Reliable online reporting and intuitive proprietary software
- Speedy program set-up and report turnaround
Contact us today to make Coyle your mystery shopping provider in the greater Houston area.
Houston Evaluator Spotlight
Here is a sampling of evaluators in Houston.
The Bayou City is the largest city in the state of Texas and the fourth-largest city in the country, so it is no wonder that it provides residents and visitors alike with a myriad of authentic cultural fare from all over the world. Everything—including the friendly, modern, multi-ethnic personality of Houston—is bigger in Texas, and it shows in the cuisine.
Houston is certainly not just a city of enchiladas and barbecue—although both are delightful and can be found at local favorites like Sylvia’s Enchilada Kitchen (and don’t forget her food truck “No Borders!”) in West Houston or the Hickory Hollow BBQ restaurant in Northwest Houston. The city, however, is also full of culinary surprises. The foie gras sliders dished out at The Monarch at Hotel Zaza in the Houston Museum District will keep you coming back for more. And at Da Marco, Italian favorites can satiate an appetite even before the primi or secondi courses make it to the table. Finally, if the vibrant atmosphere and evolutionary design didn’t already bring in huge crowds, Chef Robert Del Grande’s steaks at RDG + Bar Annie would be enough to do so.
Houston’s luxury hotels host some equally superb restaurants. The energetic Remington restaurant at the exquisite St. Regis Houston offers American favorites with a blend of Texan flavors. The Bistro at the award-winning Lancaster Hotel allows business travelers to experience a sophisticated meal in a vivacious downtown setting. Restaurant Cavour, an elegant restaurant featuring northern Italian cuisine at the Hotel Granduca in the heart of Uptown Park, is considered one of the best in the city.
Houston’s fine-dining and extraordinary local restaurants set an example for outstanding service that extends to the cities most opulent hotels. It’s no wonder—given how Houston’s hospitality sector continues to enhance its service levels and offerings—that it is home to so many of our top mystery shopping clients.