Why do Starwood, Kimpton, and More Use Coyle?
Coyle is delighted to be the preferred mystery shopping and quality benchmarking provider for the Dallas area. Coyle has helped Dallas hospitality companies enhance guest experiences and meet industry quality standards for many years.
Coyle extensively screens its professional evaluators, accepting only those with a broad knowledge of the Dallas area who frequently travel and dine out. Coyle’s mystery shoppers are your guests, out practically every night in the area’s best restaurants and hotels. As a result, Coyle’s hospitality clients benefit from objective, insightful, and thoughtful feedback that helps convey the complete story behind each guest experience.
Additional benefits:
- Fully tailored programs, customized to your brand needs
- Competitive Set Industry Benchmarking
- 360-degree evaluations that capture every nuance of the guest experience
- Unparalleled service and support, seven days a week
- Reliable online reporting and intuitive proprietary software
- Speedy secret shopping program set-up and report turnaround
Contact us today and make Coyle your quality assurance provider in Dallas.
Dallas Evaluator Spotlight
Here is a sampling of mystery shopping evaluators in Dallas.
Big D
Dallas is the gem of the South, offering residents and visitors alike a distinctive and plentiful restaurant scene combined with an abundance of high-end hotel properties—some with luxurious spas to boot (check out the Stoneleigh Hotel and Spa).
Known for its authentic Mexican, barbecue, and Tex-Mex cuisine, Dallas is always prepared to spice up an evening. But despite this reputation, Dallas has a whole lot more to offer your palate other than tasty southwestern grub. The big city provides unique dining options from high-end luxury restaurants—like Fearing’s at the Ritz Carlton Dallas—to more casual, neighborhood favorites, such as Via Reál. Dallas’ steakhouses are world-class, including the famous Bob’s Steak and Chop House, ranked #1 in the country by the USDA Prime Steakhouses chart for many years. Dallas is also home to some sensational French cuisine, as is evident inside the miraculous French Room at The Adolphus. And at Bijoux, another fabulous French restaurant, Chef Scott Gottlich and his wife, sommelier Gina Gottlich, create some esteemed food and wine pairings. Finally, we cannot forget to mention the local favorites, such as Digg’s Taco Shop or Matt’s Rancho Martinez Mexican restaurant. Stop in for a quick bite at one of these places and you will certainly get a taste of Dallas.
Dallas plays host to some of the world’s finest lodging properties. When it was built, Condé Nast put Hotel Zaza in Uptown Dallas on its ‘Hot List’ for the best new hotels in the world. The Rosewood Mansion on Turtle Creek, once a private residence, is a Dallas icon as well as one of the most celebrated resorts in the nation. Kimpton’s Hotel Palomar Dallas offers an intimate ambience coupled with a vibrant surrounding in its downtown location. Finally, Starwood’s Joule was awarded by Travel & Leisure Magazine for having one the best hotel art collections in the world, and its restaurant, Charlie Palmer at the Joule, is highly acclaimed for being one of the most outstanding steakhouses in the city.
Dallas’ fine-dining and exquisite local restaurants set an example for outstanding service that extends to the cities award-winning luxury hotels. It’s no wonder—given how Dallas’ hospitality sector continues to enhance its service levels and offerings—that it is home to so many of our top mystery shopping clients.
