Toronto hosts a combination of luxury hotels, quaint bed and breakfasts, and chic boutique hotels. The Fairmont Royal York boasts luxury accommodations and is a Toronto landmark and the Four Seasons Hotel Toronto is also a symbol of luxury in the shopping, dining, and entertaining district of Yorkville. The lush InterContinental is located in the most exclusive Toronto neighborhood, while the University of Toronto at Scarborough allows visitors to experience accommodations in a unique setting without breaking the bank. For visitors looking a more personal service, turn to 312 Seaton Bed and Breakfast located in the historic “Cabbagetown” or Kew Beach Bed and Breakfast in the middle of the action in the city’s beach community. The Hotel Le Germain is a hot boutique hotel in the heart of downtown, as is the fantastic Pantages Suites Hotel located right next door to the historic theatre of the same name.
Individuals looking for pampering and relaxation will revel in the city’s spas. Try Camden Spa for the trendy loft feel or the world renowned Elizabeth Milan Day Spa. The Elmwood Spa offers spa treatments to refresh the body, while Healthwinds works to soothe the mind and spirit, as well as the body. Novo Day Spa is by far the trendiest spot in the city, while the fantastic Pantages Spa is the perfect way to cap off a day of culture and art.
Toronto is an excellent destination for visitors of all ages. From the fantastic outdoor opportunities to the many educational and entertainment offerings, Toronto is truly the place to be in Canada.
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Toronto evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Toronto.
Toronto restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!