When it comes to accommodations, Pittsburgh boasts a phenomenal selection of luxury hotels, bed and breakfasts, and hip boutique hotels perfect for all visitors. At the top of the list are the Omni William Penn Hotel and the Renaissance Pittsburgh Hotel. The Inn on Mexican War Streets and the Sunnyledge Boutique Hotel are two of the hottest spots in the city. Consider staying at any of the city’s quaint and historic bed and breakfasts, including the Appletree Inn or the lush La-Fleur Bed & Breakfast.
For those seeking to recharge and revitalize, check out the fantastic selection of spas in Pittsburgh. The excellent Golden Spoon Spa, La Pomponnee, and ESSpa Kozmetika SkinCare are several of the city’s best spa offerings. Spa Uptown is a great place for some classic pampering, whereas Backrubs & Bodyworks offers fantastic massages to soothe the muscles. Capretti & Company is quickly becoming a favorite spa spot in the city as well.
Pittsburgh is a fantastic destination for visitors of all ages. The surprises never stop, as many individuals drastically underestimate the city, and are pleasantly amazed at the many unique arts and cultural aspects of the city.
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Pittsburgh evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Pittsburgh.
Pittsburgh restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!