When it comes to accommodations, check out the great rooms housed in the city’s historic buildings, including the fabulous Hotel Phillips. The Fairmont Kansas City at the Plaza and the world-famous Ritz Carlton Hotel are two of the best pads in town, allowing visitors luxurious accommodations in truly unique settings. Look to the Westin Crown Center Hotel or the historic Hotel Savoy for posh accommodations in the heart of town or enjoy a night at the Quarterage Hotel in the hip Westport District.
After a long day of seeing the sights, pamper yourself with treatments at the city’s exclusive spas, including the Ultimate Escape Day Spa, BodyWerks, and the Anatomy Spa. ROCA Salon & Spa employs stylists and spa technicians taught top of the line techniques in New York, London, and Los Angeles, while Studio E boasts posh treatments for the trendsetters. Receive all natural treatments at the Naturally Salon & Day Spa, perfect for those individuals who want to relax without adding chemicals to their skin.
Kansas City is a world class destination located in the heart of the country. From fascinating arts and cultural exhibits to hands on science activities, Kansas City is perfect for visitors of all ages looking for something different than the typical vacation.
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Kansas City evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Kansas City.
Kansas City restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!