Hotels abound in Indy, allowing visitors to stay in luxurious upscale accommodations, extended stays, or quaint bed and breakfasts. Look to the chic Canterbury Inn or the Columbia Club for distinguished members of the elite club. Located at the heart of Union Station, the Crowne Plaza is perfect for the traveler on the go, whereas the Indianapolis Motor Speedway Brickyard Crossing Golf Resort & Inn is perfect for the motor sports or golf enthusiast. The Malibu Suites Hotel is located in a fantastic historic building, as is the Kendall Inn.
Spend a day of luxury and pampering at one of the many spas located in Indianapolis, including The Villa and Studio 2000. Enjoy the ultimate relaxation at Escape Day Spa, the Perfect Ten Day Spa, and the Mari Spa. Consider the Complexions Spa, Salon, & Boutique for unique Thai-influenced and organic treatments or the Etc Total Image Salon for a more traditional approach to beauty.
Much more than home to a race track, Indianapolis will delight visitors of all ages. Regardless what your interest, there is something for everyone in the fantastic capital city, from sports to culture to shopping to museums, Indianapolis is the place to be!
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Indianapolis evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Indianapolis.
Indianapolis restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!