An American boomtown in the mid-1800s, Chicago was forced to rebuild after the Great Fire of 1871. Within 20 years, Chicago was able to gain a footing in the international playground, and as testament to its will, the city hosted the World’s Fair of 1893.
Today, Chicago’s legacy is evident. Within the city are some of the most recognizable symbols of modern life. The city boasts the Sears Tower, the tallest building in the western hemisphere; Wrigley Field, a historical landmark for sport’s fans; and the University of Chicago, a school that can claim more Nobel Prize winners than any other American institution.
Visitors to the city will also realize that lodging is reflective of its historical progress. Historic venues such as The Drake and the Hotel Burnham serve as landmark symbols of elegance. Modern luxury can be found at spots such as the Park Hyatt and Hard Rock Hotel (located in the historic Carbide and Carbon building). Regardless of where one chooses, travelers to Chicago will not be disappointed by its style.
Chicago proudly brandishes a myriad of inspired culinary styles. French bistros, sushi bars, and Latin American restaurants all serve to accent the palette of the Chicagoan. Notable places the gourmand in Chicago will not want to miss include:
- Spiaggia
- NoMI
- The Berghoff
- Gibsons
- Tru
- Giordanos
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Chicago evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Chicago.
Chicago restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!
