Charlotte boasts an astounding 30,000 hotel rooms, so all visitors are sure to find that perfect spot to rest after a long day of sight seeing. The historic Dunhill Hotel is a favorite of visitors, as is the centrally located Omni Charlotte Hotel. Consider taking a step back in time at the gorgeous Morehead Inn or spend a night in the famous Duke Mansion Historic Inn. Similar accommodations include the VanLandingham Estate Inn, which boasts elegant rooms in a unique setting. For those looking for luxurious accommodations, look no further than the Park Hotel for fabulous amenities and extras.
Be pampered like a queen in the Queen City at one of the many fantastic spas and day spas that call the city home. Look to balance your system at Mantra or try the latest spa techniques at Georgetown Bodyworks Day Spa. Euphoria Salon and Spa promises just what its name says, while the Pure O2 Salon & Spa uses oxygen to make your skin look as fresh as possible. Other options include Oasis Day Spa for a full day of pampered bliss and the Modern Salon & Spa.
Visitors to the Queen City will certainly enjoy this jewel of the South. Charlotte is packed with cultural activities, sporting events, and attractions that appeal to the entire family.
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Charlotte evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Charlotte.
Charlotte restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!