Baltimore features fantastic hotels located in historic buildings tucked into all corners of the city. Spend the night at the fabulous Brookshire Inner Harbor Suites, the Pier Five Hotel, or Celie’s Waterfront Inn. A night at the Abbey Schaefer Hotel will refresh both the body and the soul, or you can recharge at The Belvedere. For a night spent in history, look to the Scarborough Fair Bed & Breakfast or Abacrombie Fine Food & Accommodations.
After a long day of shopping, sightseeing, or watching sports, look to one of the many day spas in Baltimore to unwind and relax. Zena’s Day Spa or Paradise Day Spa offer many traditional beauty routines that will keep you looking your best. Enjoy traditional Eastern treatments at Shiatsu by Wah or enjoy natural and holistic methods at the Market Street Manor Spa & Salon. Total Body Concepts offers a wide arrange of services, whereas About Faces Day Spa focuses on the health and beauty of your face.
Baltimore offers a wide variety of attractions and events for every visitor to the city. Learn more about the history of America with a trip to this historic destination or just drop in to catch the nail biting sports action. Whatever you choose, Baltimore is an excellent choice for any vacation destination.
Coyle Hospitality Group has invested years of experience into the development of an extensive mystery shopping database of Baltimore evaluators. Our evaluators are not professional secret shoppers; they are businessmen and women who already frequent hotels and restaurants for business and leisure; our people are already your guests in Baltimore.
Baltimore restaurateurs and hoteliers appreciate the benefits of a quality mystery shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references can accumulate new guests. Becoming aware of the secret shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires for secret shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical mystery shopping.
Give us a try today!