Secret Shoppers in Atlanta Georgia: Atlanta Mystery Shopping

Atlanta, the jewel of Georgia, offers a host of options in dining and hospitality. From the Buckhead area to Peachtree Street, Atlanta restaurant and hotel owners often try to focus upon the market segment they are most attracted to, and may not have enough information from the customer's perspective necessary to keep pace with this fast moving, culturally savvy clientele. The use of Atlanta secret shoppers from our experienced Atlanta mystery shopping database enables your business to stay at the forefront of your competition.

We offer quality consulting services for Hotels and Restaurants in Atlanta; Coyle Hospitality Group has the Atlanta mystery shopping database that's right for your business.

Restaurants:

CHG developed ResQore, with the objective of providing demanding restaurateurs the best quality measurement tool available. ResQore is a customer-centric “snapshot” of a dining visit. The extensive qualitative and quantitative data produces a report that is a useful tool in improving service and increasing revenue to your Atlanta GA establishment.

ResQore's Key Features

• Instantly identify performance trends
• Chart your performance against your Atlanta restaurant group, market segment, or custom competitive set
• Database is intelligent; provides "apples-to-apples" comparisons
• Chart adherence to standards:
  • By department (accountability)
  • Chronologically (service flow)
  • By customer-centric categories
  • In building revenue
• Standards may be customized
• Access to CHG <online>

Hotels:

InnsQore is an Atlanta Mystery Shopping report for the hotelier in Atlanta Georgia who understands that service and hospitality are the most powerful ways to earn guest-loyalty and referrals. Repeat guests and goodwill are the weapons of choice when battling for share in a challenging marketplace.

Some of the points to keep customers visiting Atlanta happy:

• Service - How well staff meets guest needs.
• Hospitality - How well the staff treats the guest.
• Attention to Detail - What the guest sees touches; cleanliness & functionality.

 

Atlanta Secret Shoppers result in new business for you with Coyle Hospitality on the menu.