Welcome to our New York Luxury Hotel
Mystery Shopper Company; Coyle Hospitality Group:
Working with an experienced team of mystery
shopping operatives, CHG Specialists conducts
quality service inspections which provides companies
with the means of monitoring customer service and
product quality. This service also provides
management with the ability to evaluate employee
integrity, minimize theft, evaluate customer service
and sales performance, monitor pricing and product
quality and to ensure compliance with company,
industry, and government regulations.
New York Luxury Hotel Mystery Shopper Company is a
mystery shopping company that makes anonymous visits
to businesses. Our experienced mystery shoppers
conduct undisclosed customer service observations
for our clients to help determine their standard of
service from a customer's point of view. Our
shoppers accurately and objectively assess the
quality of service and overall shopping experience
received from the business. The mystery shopper
knows prior to the visit what the business owner
expects from the employees and what to look for. We
also have a sound knowledge of the Hotel operating
standards.
We help insure your customers are
receiving the very best service from your
professional staff...