Mystery Shoppers in Washington, D.C.: Secret Shopping

The city's history goes back before the country even though of beginning, as it was once home to several Native American tribes. Originally a swampy area of land wracked with malaria-bearing mosquitoes, many individuals avoided the area, but the nation's founding fathers decided to settle and create a city. Washington, D.C.'s streets are laid out in an organized and methodical way, allowing easy transit for all visitors. Since parking can be an issue, consider riding the city's Metro. Easily linking the city with Virginia and Maryland, the Metro is a viable option for visitors who do not wish to hassle with traffic.

Since Washington, D.C. is the nation's capital, make it a point to visit the Capitol building. Near the building capped with a Native American named Freedom is the Supreme Court and the Library of Congress. Take a stroll down the National Mall, a tree filled green space lined with museums, including the National Air and Space Museum and the American History Museum. These fantastic destinations make up the many museums in the Smithsonian Institute. Be sure not to miss the many memorials in the city, including the Washington Monument, Jefferson Memorial, Lincoln Memorial, Vietnam Wall, Korean Memorial, and the newly opened World War II Memorial.

Coyle Hospitality Group is proud to offer mystery shopping services to upscale hotels, spas, and restaurants in the United States' capital city.

Coyle Hospitality Group has invested years of experience into the development of an extensive secret shopping database of evaluators. Our evaluators are not professional mystery shoppers; they are businessmen and women who already frequent hotels, spas and restaurants for business and leisure; our people are already your guests in Washington, D.C.

Washington, D.C. restaurateurs, hoteliers and spa professionals appreciate the benefits of a quality secret shopping program. They know that it costs many times more to attract a new customer than to retain a satisfied customer. They know that bad word of mouth spreads much faster than good references. Becoming aware of the mystery shoppers perspective brings new light and opportunity to even the most experienced hospitality concern.

CHG is glad to work with hospitality clients new and returning to design questionnaires for mystery shoppers to gauge their experience. These questionnaires help measure the performance of your staff who will never know that they were audited by way of methodical secret shopping.