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Serving as a leader in entertainment, professional athletics, aerospace technology, business, shopping, and outdoor activities of all types, Houston is the perfect destination for anyone. The fourth largest city in the United States, Houston is a stone's throw from the Gulf Coast and steeped in Southern culture and charm.
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Visitors of all ages flock to Houston for a city packed with unique activities and sights. Named for General Sam Houston, an influential military officer in the Texas revolution, Houston's history goes back to 1836. Many things have changed since the Allen brothers founded the city, including the city space itself. Modern day Houston juxtaposes sky scrapers with historical monuments and green spaces. The city is home to fantastic arts experiences, including serving as host to hot Broadway shows and a world famous opera, ballet, and symphony.
By far, the most exciting sight in the city is Space Center Houston, which encompasses the Johnson Space Center and allows visitors to take a behind the scenes peek at Mission Control. For a step further back into Houston's history, the San Jacinto Monument pays homage to the infamous battle that won Texas freedom from Mexican rule. Take a look introspectively and explore the human body at the John P. McGovern Museum of Health and Medical Science. Always a kid-friendly city, Houston boasts a fantastic Children's Museum, Zoo, and even a theme park at Six Flags AstroWorld.
Coyle Hospitality Group offers mystery shopping services to upscale hotels, restaurants, and spas in this large southern city.
Coyle Hospitality Group has invested years of experience into the development
of an extensive secret shopping database of evaluators. Our evaluators are not
professional mystery shoppers; they are businessmen and women who already
frequent hotels, spas and restaurants for business and leisure; our people are already
your guests in Houston.
Houston restaurateurs, hoteliers and spa professionals appreciate the benefits of a quality secret
shopping program. They know that it costs many times more to attract a new
customer than to retain a satisfied customer. They know that bad word of mouth
spreads much faster than good references. Becoming aware of the mystery shoppers
perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires
for mystery shoppers to gauge their experience. These questionnaires help measure the performance
of your staff who will never know that they were audited by way of methodical secret shopping.
