|
Chicago is a city that knows good eating. The dining scene is a reflection
of its humble beginnings as the "City of Broad Shoulders" to its burgeoning
into a multi-cultural, city of the world. While steakhouses and deep-dish
pizza establishments remain local favorites, restaurants offering inventive,
more sophisticated cuisine have proliferated.
|
|
Pioneers like Rick Bayless
(Frontera Grill, Topolobampo) and Charlie Trotter have proved that Chicago
can sustain fine dining on a world-class level. Other innovators like Rich
Melman and the Levy brothers have convinced the world that multi-concept
chains can thrive and succeed. Coyle Hospitality Group is proud to be the secret shopping company of choice for upscale restaurants, spas and hotels in this world class hospitality marketplace.
Chicago proudly brandishes a myriad of inspired culinary styles. French bistros, sushi bars, and Latin American restaurants all serve to accent the palette of the Chicagoan. Notable places the gourmand in Chicago will not want to miss include:
- Spiaggia
- NoMI
- The Berghoff
- Gibsons
- Tru
- Giordanos
The cornucopia of fare, from neighborhood eateries to upscale locales, places Chicago among the more prominent of American dining cities.
Coyle Hospitality Group has invested years of experience into the development
of an extensive secret shopping database of evaluators. Our evaluators are not
professional mystery shoppers; they are businessmen and women who already
frequent hotels, spas and restaurants for business and leisure; our people are already
your guests in Chicago.
Chicago restaurateurs, hoteliers and spa professionals appreciate the benefits of a quality secret
shopping program. They know that it costs many times more to attract a new
customer than to retain a satisfied customer. They know that bad word of mouth
spreads much faster than good references. Becoming aware of the mystery shoppers
perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires
for mystery shoppers to gauge their experience. These questionnaires help measure the performance
of your staff who will never know that they were audited by way of methodical secret shopping.
