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Known as the "Queen City," Charlotte is the top destination in the state of North Carolina. Serving as the largest city in the state, Charlotte is an excellent destination for visitors of all ages. Catch a professional sporting event, enjoy the many cultural activities the city has to offer, learn about the history of the city, or check out the fantastic shopping options.
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The area was originally inhabited by Catawba Indians before Scots-Irish immigrants settled the area. Charlotte is rich in both Revolutionary and Civil War history, with battlegrounds from both wars nearby. Individuals interested in visiting Charlotte certainly will not be disappointed, as the city boasts a fantastic variety of events and activities suitable for all ages. Look to Charlotte as a hub of activity in the South, attracting nearly three million visitors each year.
Race fans know Charlotte is home to the Lowe's Motor Speedway, so check out the calendar of events to see what races the track is hosting. Also, most professional NASCAR race teams are based in the area, including the tremendously successful Richard Childress Racing, and allow visitors to get an up close and personal view inside a race team. Delve into the city's history at the Charlotte Museum of History and the Levine Museum of the New South or explore the area's natural flora and fauna at the Charlotte Nature Museum. Children especially enjoy the hands-on fun at Discovery Place, Inc. and the thrilling rides and attractions at the nearby Paramount Carowinds amusement park.
Coyle Hospitality Group is proud to be the mystery shopping company of choice for upscale hotels, spas and restaurants in the "Queen City."
Coyle Hospitality Group has invested years of experience into the development
of an extensive secret shopping database of evaluators. Our evaluators are not
professional mystery shoppers; they are businessmen and women who already
frequent hotels, spas and restaurants for business and leisure; our people are already
your guests in Charlotte.
Charlotte restaurateurs, hoteliers and spa professionals appreciate the benefits of a quality secret
shopping program. They know that it costs many times more to attract a new
customer than to retain a satisfied customer. They know that bad word of mouth
spreads much faster than good references. Becoming aware of the mystery shoppers
perspective brings new light and opportunity to even the most experienced hospitality concern.
CHG is glad to work with hospitality clients new and returning to design questionnaires
for mystery shoppers to gauge their experience. These questionnaires help measure the performance
of your staff who will never know that they were audited by way of methodical secret shopping.
