At the New York Spa Conference this past May, Todd Walter, CEO of Red Door Spa Holdings Inc., uncovered the secrets to his company’s plans for world-wide development. There is a lot to learn from the Red Door Spa Holdings company, which operates as a day spa with a clustering… Read More
At the New York Spa Conference this past May, Dan Chandre, VP of Operations for GramercyOne, discussed the recent shift in purchasing power, the boom of social media and e-commerce, and the tactics companies can use to combat these trends. Since technological advances created the age of free information, there… Read More
Coyle Hospitality Group recently released its 2011 Global Spa Report. This is part five of six articles that will summarize and highlight key pieces and findings of the report. A lost consumer frantically searches the web, yearning for a last minute appointment at a nearby spa to repair the rain-damaged… Read More
Coyle recently released its new Global Spa Report, completed by 1,025 respondents in March 2011. The report reveals the trends and priorities of today’s spa consumers. Below is part one of six articles that will summarize and highlight key pieces and findings of the report. Last year, Coyle Hospitality Group… Read More
At the New York Spa Conference this past May, a panel of spa industry experts from PFK Consulting, Starwood Hotels, and Red Door Spa Holdings educated listeners on the current outlook for the US hospitality and spa industry. Despite the present economic decline, there may be a positive outlook for… Read More
Creating a brand image is a tough task for any business, and once created, that image is often much harder to maintain. At one time, maintaining a brand was all about creating the right product and delivering on the value proposition. But if restaurants, spas and hotels thought that was difficult, it’s gotten exponentially tougher with the… Read More
Spas that deliver on the guest experience and exceed clients’ expectations take into account not only what their clients are looking for, but what they may not have considered, as well. Coyle Hospitality’s mystery shoppers and spa consultants have gleaned valuable tips from the hundreds of secret shopper evaluations they’ve performed… Read More
Coyle Hospitality Group’s hospitality consultants were on hand for this week’s International Esthetics, Cosmetics & Spa Conference (IECSC) in New York, where spa experts doled out valuable advice to spa directors and operators. Yesterday, Coyle Hospitality Group delivered a seminar on what the spa consumer wants. We presented exclusive Coyle Hospitality… Read More
Coyle Hospitality Group’s hospitality consultants are on hand for this week’s International Esthetics, Cosmetics & Spa Conference (IECSC) in New York, where, among the sessions, spa experts are advising operators on how to capitalize on growing trends in the industry. In yesterday’s seminar, “Trend Watch 2011: Worldwide Spa Trends”, spa consultant… Read More
This week, the International Esthetics, Cosmetics & Spa Conference (IECSC) comes to New York, with a stellar lineup of speakers addressing timely topics in the spa industry. Coyle Hospitality Group will present a seminar on March 8th on what today’s spa consumer wants. With extensive spa, hotel and sales and… Read More
