Beds and Bathrooms
Coyle Research Team on April 9, 2010
Coyle Hospitality Group gathered word of mouth feedback from 5,000 unique travelers to gain a better understanding of what makes a great hotel stay. That is, what Read More
Research Reports
Price – What attributes really make guests feel value
This is the second installment of Coyle’s best experiences research, in which we will look at what 5,000 travelers mentioned when price or value were noted as part Read More
When a Guest is Rubbed the Wrong Way…
Coyle Research Team on February 17, 2010
Instead of publishing an annual trends piece or another ‘year in review’, Coyle went to its treasure trove of hard data and asked, “What would Read More
Would You Rather A Great View Or Great Amenities?
Coyle Research Team on February 15, 2010
Coyle Hospitality Group Picks the Brains of Thousands of Hotel Guests to Find Out
What makes guests rave about a hotel experience? In the current economy, with tight Read More
Why the Rave Reviews?
Coyle Research Team on February 5, 2010
What guests mentioned most about their best stays and why
In this first installment of our Best Experiences research, we will explore what 5,000 guests recalled most when describing Read More
Coyle Hospitality Group & WTS International Spa Sentiment Research Report 2009
Coyle Research Team on November 4, 2009
Coyle Hospitality Group, the hospitality industry’s leading market research and quality assurance firm, has teamed up with WTS International, a world leader in spa management/consulting, Read More
Improving Profits in Your Bar
Coyle Research Team on February 6, 2009
–Six Simple Steps–
Difficult economic times mean restaurateurs must focus on costs. We have recently received a lot of inquiries from clients who are worried about Read More
Are Restaurants and Hotels Ready for Prime Time?
Coyle Research Team on December 2, 2008
New York, NY, December 2, 2008—With the holiday season heating up and the economy cooling down, restaurants and hotels are battling over a dwindling market share of holiday Read More
They Come for Food…but They Talk About Service
Coyle Research Team on November 17, 2008
By Jim Coyle and Katie HoWe asked two simple questions to a panel of 1,008 people:
What RESTAURANT provided you the best overall experience in the last year?
What were Read More
Restaurant Survey Results from Coyle, Coyle Hospitality Group Survey Finds Availability of Online Restaurant Menu Leads Lookers into Bookers
Coyle Research Team on January 23, 2007
New York (January 23, 2007) As the Information Age evolves, the internet becomes not only an encyclopedic source of knowledge but also a tool that transforms trends in Read More
