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How to Customize Standards to Your Brand

Tess Rex on January 4, 2012

Coyle Hospitality Group—a market leader providing mystery shopping, quality assurance, and market research services exclusively to hospitality companies worldwide—explains how your standards can be customized to reflect your best brand Read More

Recharge Your Quality Assurance Program for the New Year

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Coyle Hospitality Group—a market leader providing mystery shopping, quality assurance, and market research services exclusively to hospitality companies worldwide—explains why re-energizing standard compliance and quality assurance programs can be highly Read More

Red Door Spa Holdings Plans to Expand: See How You Could Do it Too

Tess Rex on August 8, 2011

At the New York Spa Conference this past May, Todd Walter, CEO of Red Door Spa Holdings Inc., uncovered the secrets to his company’s plans for world-wide development.
There is a Read More

The Shift of Purchasing Power to the Consumer

Tess Rex on July 20, 2011

At the New York Spa Conference this past May, Dan Chandre, VP of Operations for GramercyOne, discussed the recent shift in purchasing power, the boom of social media and e-commerce, Read More

How to Attract and Retain Spa Customers

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Coyle Hospitality Group recently released its 2011 Global Spa Report. This is part four of six articles that will summarize and highlight key pieces and findings of the report.
In a Read More

Spa Consumer Online Shopping & Booking Preferences

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Coyle Hospitality Group recently released its 2011 Global Spa Report. This is part five of six articles that will summarize and highlight key pieces and findings of the report.
A lost Read More

The Importance of Social Networking in the Spa Industry

Tess Rex on July 13, 2011

Coyle Hospitality Group recently released its new Global Spa Report. This is part three of six blogs that will summarize and highlight key pieces and findings of the report.
As 2011 Read More

Impact of Social Media and E-Commerce on the Spa Industry

Tess Rex on July 8, 2011

Coyle Hospitality Group recently released its 2011 Global Spa Report. This is part two of six blog pieces that will summarize and highlight key pieces and findings of the report.
This Read More

Coyle’s 2011 Global Spa Report Updates the Spa Industry Just in Time for Mid-Year Resolutions

Tess Rex on July 1, 2011

Coyle recently released its new Global Spa Report, completed by 1,025 respondents in March 2011. The report reveals the trends and priorities of today’s spa consumers. Below is part one Read More

Unique Solutions to Increasing Spa Occupancy

Tess Rex on June 16, 2011

At the New York Spa Conference this past May, a panel of spa industry experts from PFK Consulting, Starwood Hotels, and Red Door Spa Holdings educated listeners on the current Read More

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