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Q&A on the Spa Industry with BW Confidential

Press on January 31, 2011

BW Confidential, January 13-26, 2011
US-based Coyle Hospitality Group sales & marketing vice president Stephanie Perrone Goldstein speaks to BW Confidential, an international business-to-business publication for beauty and wellness executives
 How can Read More

Most Luxurious Spas in the U.S.

Press on December 7, 2010

This piece appeared in Forbes on msnbc.com
By Sophia Banay with additional reporting by Alexandra Elliot
If you can define Ayurvedic, know what’s involved in a triple-oxygen treatment or have ever tried Read More

Skin Inc: What Do Spa Clients Want?

Press on October 22, 2010

October 19, 2010: post by Skin Inc
Today’s economy has 89% of spa-goers seeking treatments for relaxation and stress management. Spa consumers are spending less on luxury and more on necessity, Read More

Wynne Business Spa Consulting: “People Problems”

Press on July 7, 2010

February 23, 2010 by Peggy Wynne
I can’t tell you how many times I’ve heard someone in a class or seminar say, “You know, we don’t really have that many issues Read More

American Massage Therapy Association: “The Spa Life”

Press on May 7, 2010

WHAT YOU CAN EXPECT
When considering if a particular work environment is going to suit your personality and career goals, knowing what some of the expectations are Read More

Spa Trade: “Do you need to teach your staff the things their mamas never taught them?”

Press on April 20, 2010

April 20th, 2010 by Nancy Griffin
I’ve been thinking about the issue of service and hospitality after reading the latest Coyle Hospitality Research  that shows nearly 2 out of every Read More

Spa Business: “What’s Valued” Editor’s Note

Press on February 24, 2010

In this issue, we analyse new research from the Coyle Hospitality Group and WTS International (see p61), which looks at consumer buying patterns, habits, preferences and best experiences.

The sample of Read More

Hotelier Middle East: “The Soft Sell”

Press on February 23, 2010

With the spa sector subject to increased pressure as consumers review expenditure on life’s luxuries, the expansion of spa retail opens up extra revenue streams to augment the Read More

American Spa Magazine: “Revealing Insights”

Press on February 19, 2010

The key to running a successful business is understanding the customers you serve. While you may think you know your clientele, the results of a recent spa survey Read More

The Street: “Rubbed The Wrong Way…Coyle Hospitality Group Investigates The WORST Spa Experiences”

Press on February 17, 2010

NEW YORK, Feb. 17 /PRNewswire/ — Pushy sales? Too much chit chat? These are just some of the complaints from spa goers in Coyle Hospitality Group’s Read More

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