Coyle Hospitality Group and partner First Merchant Services (FMS), a leading provider of free point of sale (POS) systems, are pleased to announce the release of a new 2012 research report, “Social Media Trends in the Hospitality Industry.” With the social media and digital marketing environment constantly changing, how are… Read More
In the article posted by Kathryn O’Shea-Evans, Travel & Leisure, Coyle Hospitality Group helps reveal secrets and confessions of a hotel mystery shopper. Try finding a hotel mystery shopper willing to dish on one of their stays. Ask them to reveal the dirt on the unkempt suite, the coquette of… Read More
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the scoop on the newest innovations, hottest trends, and upcoming strategies in the restaurant industry. After numerous events, seminars, and educational… Read More
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the scoop on the newest innovations, hottest trends, and upcoming strategies in the restaurant industry. In the final post of this… Read More
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the scoop on the newest innovations, hottest trends, and upcoming strategies in the restaurant industry. In the second part of this… Read More
Coyle Hospitality Group attended the National Restaurant Association Show this weekend in Chicago at McCormick Place. Our team members–including our President, Managing Director, and Restaurant Specialist–spent the weekend getting the scoop on the newest innovations, hottest trends, and upcoming strategies in the restaurant industry. In this three-part series, Coyle will… Read More
Coyle Hospitality Group is proud to be a sponsor at the Chicago chapter of the Cornell Hotel Society’s Annual Scholarship Reception on May 7th, 2012. This event is held each year in conjunction with the National Restaurant Association Show, which will be held in Chicago at McCormick Place between the… Read More
Do you want to take your mystery shopping skills to the next level, and have more fun while you are doing it? Here are five tips from the hospitality experts at Coyle on what to keep in mind when conducting mystery shops: Always Be Prepared. Before your mystery shopping evaluation,… Read More
Although the continued expansion of websites such as Facebook, LinkedIn, YouTube, and Twitter makes headlines every day as the ‘new thing’, hoteliers have known for years that social media is an important means to interact with customers in the market place. One of our hotel clients perhaps said it best… Read More
Coyle Hospitality Group—a market leader providing mystery shopping, quality assurance, and market research services exclusively to hospitality companies worldwide—explains how hotel audits can increase guest loyalty when they focus on guest experience. From a business perspective, one of the most unique aspects of a hotel stay is that the product… Read More
