Coyle is a leading market research company dedicated exclusively to the hospitality industry. With over 300 clients worldwide, Coyle has, since 1996, provided support to hospitality companies who are committed to the guest experience. Please check regularly for opportunities to join our team.
Current Openings:
See below for more information and apply now!
NEW: Home-Based Full-Time Sales & Marketing Associate
Are you a sales professional seeking an opportunity in a more rewarding environment? Are you working in restaurant, hotel or cruise operations and want to move toward a more consultative role? Are you just looking for an exciting new sales opportunity with a great company? If you are, please read on.
Coyle Hospitality Group, a market leader offering quality assurance and mystery shopping services to the hospitality industry including hotels, restaurants, spas, cruise lines and sporting events; has an exciting new opportunity for a Sales Associate. This entry-level position is a fantastic opportunity for an ambitious professional seeking an exciting and rewarding career in sales.
This position offers excellent growth potential for the right candidate and the opportunity to learn an exciting and unique business.
The sales associate will support the VP of Sales & Marketing in all aspects of sales. While the position is home-based, the sales associate will be asked to work side by side with the VP of Sales & Marketing on projects and other tasks.
Daily tasks will include but are not limited to the following:
- Preparing presentations
- Telephone Marketing
- Email Marketing
- Organizing sales lists
- Collateral development
- Drafting proposals
- Compiling lists of prospects
- Scheduling Meetings
- Daily support to the VP of Sales & Marketing
- Helping to maintain organization of CRM database
- Prepare email campaigns/newsletters
- Assist in preparation for trips/events for VP of Sales & Marketing
- Client and prospective client correspondence
Requirements
- Prospecting skills (telephone, email, direct mail, etc.)
- Excellent communication skills
- Fast learner
- Superior organization skills & ability to handle multiple projects
- Working knowledge of calendar and scheduling applications
- Experience with SalesForce or other CRM a plus
- Experience in the hospitality industry preferred
- Proficiency in MS Office (all applications including Excel and Powerpoint)
- Experience in proposal preparation a plus.
Compensation
Base Salary commensurate with experience plus sales-based incentive . Benefits include paid vacation and company-subsidized health insurance.
Please complete online application for consideration. No phone calls or faxes please.
Home-Based Full-Time Consultant
The sales, marketing, and operations consultant will begin by learning the core competencies of Coyle’s businesses and discovering the unique needs of their diverse client base. Training will cover consulting and market research dynamics, sales & marketing, quality control/editing, and client care. The duration of the training is dependent on the acclimation of the associate, but training is expected to span a minimum of nine months of full-time employment.
Once core competencies have been established, growth into a management role will become available as opportunities arise. The position is work-from-home, so location remains flexible. Opportunities for financial and career growth are excellent.
Daily tasks may include but are not limited to the following:
- Client set-up and communications
- Marketing projects
- Telephone sales
- Email marketing
- Operations projects
- Editing reports
- Conducting and consolidating research
- Analyzing data and compiling data
- Contributing to writing research pieces
- Support to the executive team
Applicants must meet the following requirements:
- Degree in Hospitality (or similar field)
- Hospitality management/supervisory experience
- Excellent writing/editing skills
- Polished communicator/presenter
- Proficient in MS Office applications
- Home office set-up
Compensation
Base salary commensurate with experience. Benefits include paid vacation and company-subsidized health insurance.
Please complete online application for consideration. No phone calls or faxes please.
Coyle Editor
The Coyle editor will work from home and help ensure our clients receive reports of the highest quality.
Duties
An editor’s primary responsibility is to ensure the smooth and timely production of Coyle mystery shopping reports. The editor accomplishes this by reviewing submitted work and performing thorough fact-checks and edits, often communicating at length with the evaluator. Editors also complete scorecards of evaluator performance.
Note: Coyle Hospitality employees are not permitted to conduct shops while they are employees of Coyle Hospitality.
Requirements
• Proven written and editing experience
• Excellent communication skills
• Fast learner
• Experience in the travel industry preferred
• MS Office capability and experience preferred.
Compensation
Starting pay is $12/hour with potential for growth.
Please complete online application.











