About Us

Turning your vision into action...

Who We Are

Founded in 1996, Coyle Hospitality Group is a market leader in providing mystery shopping, quality benchmarking, brand compliance, and market research services exclusively for the global hospitality industry.


Fast Facts about Coyle:

  • Areas of expertise: Hotels, Resorts, Restaurants, Cruises, Spas, and Timeshares
  • Over 60,000 evaluations performed since 1996
  • Serving all geographical markets, large and small
  • Worldwide network of 5,000+ professional evaluators that represent your true guest demographic

With Coyle, you get:

  • Customized measurement programs that fit you
  • Immediate program deployment
  • Competitive Set and Industry benchmarking data
  • Secure/online deliverables
  • Unparalleled support and client care
  • Proprietary market research and analysis

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We have...

Over 5,000 evaluators, with coverage on every continent.