DANIEL PUTS COYLE HOSPITALITY GROUP ON THE MENU
Quality Assurance Audits Performed for Boulud's Dinex Group
New York City, June 5th, 2002 -- Coyle Hospitality Group (CHG), a leading provider
of consulting services to the hospitality industry, today announced that the
company will be providing Quality Assurance Audits for all of Daniel Boulud's
NYC restaurants-- Daniel, Cafe Boulud, and DB Bistro Moderne.
"Top Restaurateurs and hoteliers understand that hospitality is an art-form.
Daniel Boulud's management team exemplifies what it takes to reach the very
highest level in delivering all facets of their product, and staying there."
said Jim Coyle, President of Coyle Hospitality Group. "Their track record
speaks for itself, as the restaurants receive the highest ratings year after
year. We are pleased to be an ongoing part of their strategy."
CHG has been performing its Quality Assurance Audits for restaurants and hotels
worldwide since its inception in 1996. The company's unique system provides
an in-depth analysis of a hotel and restaurant's operation where facts are gathered
from the customer perspective. Tests include proprietary measurements of service
quality, hospitality, overall value, attention to detail and willingness to
return. CHG also develops proprietary operating standards for restaurant and
hotel clients that wish to measure individual and group performance against
their competitive sets.
"Coyle Hospitality Group has continually demonstrated an ability to objectively
look at the finest details of how we deliver our product, and quantify it into
a tool we can use to exceed the expectations of our clientele," says Brett
Traussi, Director of Operations for Dinex. "The customer's expectations
for fine dining are continually being raised and broadened. CHG adds an important
perspective that we use to stay on top."
###
About Coyle Hospitality Group
Based in New York City since 1996, Coyle Hospitality Group is a market leader providing mystery shopping and brand quality assurance services exclusively to hotels, restaurants and now spas worldwide. A selection of current Coyle Hospitality Group hospitality clients includes Intercontinental Hotels & Resorts, Morgans Hotel Group, Kimpton Hotels & Restaurants, Starr Restaurant Organization, Affinia Hospitality, China Grill Management and Daniel Boulud Restaurants. Since 1996, CHG has completed over 20,000 quality evaluations exclusively for hospitality clients. For more information please visit www.coylehospitality.com
Press Contacts:
(for CHG)
Robin Goetz
robin@rg-pr.com
(212) 274-9060
