Research

Five Ways Your Restaurant Can “Go Green”

What’s going on in the restaurant industry?  Cornell University’s School of Hotel Adminisration’s Dean Michael Johnson mediated a panel of top innovators including Mr. Daniel Rosenthal… Read More»


Social Media & The Guest Experience

Although the continued expansion of websites such as Facebook, LinkedIn, YouTube, and Twitter makes headlines every day as the “new thing”, hoteliers have known for years that social media is an important means to… Read More»


Is Your Timing Off? How Service Flow Affects Diners

Coyle Hospitality recently collected data from 2,469 diners worldwide, exploring the impact of attributes such as food, staff attitude and timing of service on their likelihood to recommend a restaurant… Read More»

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